General FAQs
How do Roomba® vacuuming robots work?
For a vacuuming robot to be effective, it not only needs to be able to clean well, but must have the ability to navigate real world homes. Roomba® uses a full suite of sensors and an advanced navigation system to seek out the dirtier areas of your floors and spends more time cleaning them.
Will Roomba e5 work without using the iRobot HOME App?
Yes, Roomba e5 can be used without the iRobot HOME App, but the App allows you to use your iOS or Android smart device to help you have the best possible experience with Roomba e5. With the iRobot HOME App, you can gain access to exclusive features including cleaning while away from home, managing your robot's cleaning schedule, customizing your cleaning preferences and more. Now compatible on devices with Amazon Alexa and the Google Assistant.
How do Roomba® vacuuming robots compare to an upright vacuum?
Roomba® can go places your upright can’t – like under most furniture to get dust bunnies and pet hair. It can also be scheduled to clean every day to stay ahead of dirt build-up.
Can Roomba® vacuuming robots adjust to different floor surfaces?
Yes. Roomba® automatically adjusts to clean carpets, rugs, tile, hardwood, and laminate floors as it moves through your home.
Will Roomba work on dark or black surfaces?
Unfortunately, Roomba may not run on certain dark or black coloured surfaces. The cliff sensors that recognise an edge or a stair may view this colour as an edge and will not clean over it. When encountering this situation, Roomba may say “Move Roomba to a new location,” or it may back away from this area. There is no adjustment that can be made to correct this behavior.
Do not block or disable the cliff sensors, as this may create an unsafe operating condition.