Introducing our promise to you & your pets.
Thanks to PrecisionVision Navigation, powered by iRobot OS, any robot^ with a front-facing camera can recognise and avoid obstacles like pet waste.
If your robot is soiled due to a failure to avoid solid cat or dog pet waste, we will replace it free of charge. This Promise is valid for up to one year for new models (6 months for refurbished models) from the date of purchase with proof of purchase and when purchased directly from iRobot or an iRobot-authorised seller/dealer/reseller. The Promise does not apply to the non-avoidance of materials other than solid cat or dog waste.
Additional terms and conditions apply and can be found at: iRobot’s Pet Owner Official Promise.
If you receive a new robot under the Pet Owner Official Promise, please ensure that you enable PrecisionVision™ on the new robot as well. Failure to do so will increase the probability of having a second incident.
Important: Obstacle Detection must be enabled in order for your robot to avoid any obstacles, including pet waste.
No. More. Pooptastrophies.
Accidents don’t mean disaster with ^Roomba robot vacuum. It uses PrecisionVision Navigation to recognise and avoid your pet’s waste for catastrophe-free cleaning.
^Applicable models: Roomba Combo j5+, Roomba j7+, Roomba Combo j7+, Roomba Combo j9+, Roomba Combo 10 Max, Roomba Plus 505 Combo, Roomba Plus 508 Combo, Roomba Max 705 Vacuum, Roomba Max 705 Combo and Roomba Max 708 Combo
*Please note that PrecisionVision on the robot is not active during a training/mapping run. The floor should be clear of pet waste or cables, as the robot will not actively detect or avoid these obstacles during a training/mapping run.
